Infoline Digital Series: Managing Change

How do you implement and manage real change in your organization—the kind that keeps employees engaged while driving measureable improvements in the workplace? Learn how in the latest installment of the Infoline Digital Series, Managing Change. This collection includes six individual Infolines, written by leading change management experts, that provide detailed steps and techniques to help you not only implement change, but also manage and measure its effects.

Tennis Ball Team Activity Game (An Infoline Job Aid)

Use this activity as a team-building game.

Case Study Design Worksheet (An Infoline Job Aid)

Use this job aid to track the completion of all activities necessary for the successful development[PDF download]

Team Trust Level Assessment (An Infoline Job Aid)

Use this audit to assess the trust level of team members.

Eight-Step Change Plan (An Infoline Job Aid)

Use this job aid to stay on track when implementing change. [PDF Download]

Organizational Culture Assessment Tool (An Infoline Job Aid)

Use this tool to think about your companys culture in very practical terms and begin to design a[PDF download]

Managing the Action Learning Process (An Infoline Job Aid)

This checklist contains a list of actions and decisions to complete to successfully put together an[PDF download]

Call Center Agent Development Checklist (An Infoline Job Aid)

This job aid ensures that you have a well-rounded development plan for your call center employees.

Individual Emotional Intelligence Development Plan (An Infoline Job Aid)

This job aid outlines the steps you should take to strengthen your emotional intelligence (EI).

Basics of Emotional Intelligence (EI)

Research continues to show that strong emotional intelligence is critical for anyone hoping become a...