Manager Skills Training

Hone the basic management skills of your up-and-coming leaders before they are placed in high-pressure management positions.

Technical Training Basics

How do you train people in a specialized, complex subject area that you dont fully understand yourself? If youre an experienced trainer, training manager, content designer, curriculum developer, or anyone else who creates courses, Technical Training Basics can help you tackle this challenge head-on. With this book as your guide, you can understand and navigate the process of creating effective technical training programs in partnership with a subject matter expert.

New Supervisor Training

Develop critical management competencies with quick, comprehensive training for new, frontline managers.

Presentation Skills Training

Give the gift of flawless presentation with presentation skills training designed for all.

Project Management Training

Sharpen participants project management skills for increased productivity, better organization, and greater job satisfaction.

Coaching Basics

Hone your coaching skills with techniques to successfully integrate coaching into your daily practice as a training professional.

Organization Development Basics

A primer on the broad field of organization development (OD) and a foundation for understanding of the tools, practices, and core skills of the OD practitioner.

10 Steps Series Collection (17 Books)

Bolster your business skills with this 16-book collection of ASTD 10 Steps Series titles. Save more than 15%!

10 Steps to Successful Customer Service

10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers maintain focus on creating satisfied, loyal customers.