Salary & Compensation-Whitepaper: ASTD's Learning and Development Industry Report 2011

This whitepaper is based on ASTDs Learning and Development Industry Salary and Compensation Report, 2011, which contains the findings of the 2011 learning and development salary and compensation survey.

10 Steps to Successful Business Writing

A blueprint for clear, concise, impactful writing in 10 easy-to-follow steps.

Coaching up and Down the Generations

Get ingenious tips for creating formal and informal coaching situations, developing opportunities to build relationships, and helping people of all generations become catalytic coaches and engaged performers.

Developing Results: Aligning Learning’s Goals and Outcomes With Business Performance Measures WHITEPAPER

Developing Results is intended to examine the ways in which high- performing organizations approach the evaluation of learning and tie that measurement to overall business performance.

Lead with Your Customer: Transform Culture and Brand into World-Class Excellence

Provides a step-by-step model for aligning your organizations brand and culture with your customer service practices to drive meaningful business results.

Rapid Retooling: Developing World-Class Organizations in a Rapidly Changing World

Rapid Retooling explains that organizational change is a cyclical process, and shows readers how to constantly and rapidly adapt—or “retool”—themselves, their employees, and their organization.

The Impact of Leadership Development Programs: Executive Summary

A free executive summary of ASTD/ICFs The Impact of Leadership Development Programs that provides executives with meaningful insight into how they can measure the effectiveness and value of their leadership development programs with organizational success.

10 Steps to Successful Virtual Presentations

Whether youre presenting training exercises, team meetings or a sales pitch, you can present like a pro, deal with technological glitches, appear calm under pressure, and deliver value-packed virtual presentations.

Learning to Innovate: Exploring Learning’s critical Role in Fostering Innovation Whitepaper (PDF download)

This Learning to Innovate research report will help any learning department or learning practitioner invigorate innovation across the organization.

10 Steps To Be A Successful Manager

Become an exceptional manager; learn to motivate employees, communicate expectations effectively, and build great work teams.