Ultimate Basic Business Skills: Training an Effective Workforce

Create a business skills boot camp for your frontline workers!

10 Steps Meetings/Facilitation Bundle

Master meetings, impress audiences, and communicate with authorityget two powerful 10 Step Series titles in...

10 Steps to Meetings (A Content Express eBook)

Design and facilitate engaging, productive meetings.

Basics of Career Systems Development

Creating a workforce development system that encourages and supports employee talents and motivation is difficult work[PDF download]

Conduct a Focus Group: A Checklist (An Infoline Job Aid)

Use this checklist to plan, conduct, and follow up with a focus group. [PDF Download]

Consulting Skills Certificate
San Diego, CA - From 7/11/2013 8:30:00 AM to 7/12/2013 4:30:00 PM
This program demonstrates the behaviors and processes for effective internal consulting, including the actions to take to achieve desired outcomes, establishing goals and managing expectations, guiding clients through the process, building credibility to influence decision-making, and overcoming obstacles and resistance.

Developing Results: Aligning Learning’s Goals and Outcomes With Business Performance Measures

Developing Results is intended to examine the ways in which high- performing organizations approach the evaluation of learning and tie that measurement to overall business performance.

Developing Results: Aligning Learning’s Goals and Outcomes With Business Performance Measures (PDF)

Developing Results is intended to examine the ways in which high- performing organizations approach the evaluation of learning and tie that measurement to overall business performance.

Effective Listening

Listening may be one of the most under-rated skills in the world of business. Most people assume they[PDF download]

Essentials of Emotional Intelligence for Improved Decision Making
Online Program - From 12/2/2013 11:00:00 AM to 12/16/2013 12:30:00 PM
This workshop will introduce and enhance your understanding of Emotional Intelligence (EQ) your ability to identify and manage your own emotions and those of others so that you and your team can make better decisions. Youll gain a better understanding of how others react to stress, and learn strategies for how to best react to problems caused by stress.