How To Resolve Conflict

This Infoline will show you how to apply sound principles of conflict resolution to most situations.

Be a Better Manager

Managers are crucial to the success of organizations because they make executive-level strategies...

Coaching and Feedback

This issue covers both the coaching process and how to provide feedback that encourages...

Developing And Managing Organizational Learning

Here's an easy-to-read, practical guide on how to manage training programs. Written from a practitioner's...

Essentials of Coaching SMEs to Facilitate Learning
Online Program - From 7/11/2013 3:30:00 PM to 7/25/2013 5:00:00 PM
Subject-matter experts (SMEs) often have little or no experience designing and delivering effective learning opportunities. They may find it intimidating and fraught with challenges, yet we frequently rely on them to share their knowledge. This workshop will explore methods to uncover your SMEs issues and concerns and learn techniques to help themexcel. Discover the critical role you play in making sure learning happens for your target audiences.

Strategies for Narrowing the Skills Gap

This Infoline provides the latest research on the skills gap, case studies, and a six-step process for developing an action plan to bridge the skills gap in your organization. 

Tools for Effective Mentoring Programs (PDF Download)

Mentoring programs provide employees the opportunity to learn from experts to develop and grow. This Infoline will explain how to create a formal mentoring program in your organization.

Making the Financial Case for Performance Improvement (PDF Download)

To get stakeholder buy-in for our performance improvement initiatives, we need to know enough about finance to speak knowledgeably about our function’s impact on the numbers. This Infoline will help you understand the four major areas of finance (revenue, assets, expenses, and liabilities); financial reporting; how to measure profitability; and how to apply financial measures to training and performance improvement programs. 

ASTD Models for Human Performance Improvement: Roles, Competencies, and Outputs

Renowned authorities on the subject of human performance improvement gives you...

Beyond Training Ain't Performance Fieldbook

An implementation roadmap for incorporating human performance principles into your training and development programs.