Measuring the Success of Sales Training: A Step-by-Step Guide for Measuring Impact and Calculating ROI

From renowned ROI experts Jack and Patricia Phillips, this latest collection outlines how to measure the return-on-investment (ROI) of sales training programs and provides real-life case studies that demonstrate how to apply the principles of the ROI Methodology when evaluating these programs.

Premeditated Selling: Tools for Developing the Right Strategy for Every Opportunity

With a five-step process and case studies to demonstrate what works in sales, Premeditated Selling: Developing the Right Strategy for Every Opportunity shows you how to develop and tailor winning strategies for your most important prospects.

The State of Sales Training, 2012 Whitepaper

The State of Sales Training, 2012 Whitepaper is derived from the full report of the same name, and based on a study conducted by ASTD. The purpose of this report is to provide insights into sales training efforts within various organizations.

World Class Selling: New Sales Competencies

A data-driven guide for developing a high-performing sales team and driving results.

10 Steps to Successful Customer Service

10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers maintain focus on creating satisfied, loyal customers.

Sales Enablement Community Enhanced Membership

Enhanced membership offers you access to the research, network, and tools you need to build, develop, train, motivate and coach your sales team to success.

Sales Training

Deliver a dynamic sales training program for an aggressive, efficient sales force that gets results.

Sales Training Basics

Sales Training Basics recognizes the bottom line focus of sales professionals and offers proven techniques and approaches that create engaging and impactful training.

10 Steps to Successful Project Management (A Content Express eBook)

A crash course for effectively planning and managing timely, organized projects.