Leading Through Strategic Conversations

This case study describes how a professional network evolved and computer technology facilitated its[Download PDF]


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Leveraging Core Competencies to Provide Continuous Learning Solutions

Science Applications International Corporation (SAIC) is a technically rich and diversified science[Download PDF]


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Managing Knowledge in an Oil Exploration Office

Knowledge of operational activities, such as exploring, drilling, and producing oil, is critical to the success[Download PDF]


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Managing Organizational Knowledge Certificate
Alexandria, VA - From 10/24/2013 8:30:00 AM to 10/25/2013 4:30:00 PM
Develop effective knowledge-sharing throughout the organization to enhance employee performance, foster innovation, and facilitate exchange of know-how.


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Storytelling and Other Organic Tools for Chief Knowledge Officers and Chief Learning Officers

In 1997, IBM established the knowledge and Differentiation Program (K&DP) in


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Strategy and The Chief Learning Officer

In the views of the originator of the chief learning officer (CLO) concept-Willis-and the first practitioner[Download PDF]


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Supporting a Metamorphosis Through Communities of Practice

A nine-month challenge: Transform the Document Company Xerox business model to gain an intimate[Download PDF]


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The Knowledge Management Challenge: New Roles and Responsibilities for Chief Knowledge Officers and Cheif Learning Officers

Thomas Stewart (1998), a prolific writer on knowledge management for Fortune magazine, says[Download PDF]


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The Latest Management Tools for Chief Knowledge Officers and Chief Learning Officers

By 2001, most listed corporations will have 90 percent of their value derived from intangible assets. This[Download PDF]


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The Public Manager Winter 2012

This issue of the journal takes an in-depth view of how the president and other leaders can set policy to improve government management, operations, and execution—on financial and budget reform, intergovernmental relationships, technology, transparency, and reorganization. If you were writing a memo to the president, what would you include? This issue also examines the good and the bad of being a change agent, the debate behind revamping the federal pay system, how to recognize employees for their service, and how to create effective in-service training. Several articles in this journal explore how to manage change and create buy-in among employees and executives.


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