Action Learning and Organizational Design In 1998, Shell Oil Company, Texaco, and Saudi Refining (an affiliate of Saudi Aramco) combined major[Download PDF]
Aligning Human Capital With Business Strategy This chapter presents cases that illustrate the key roles and accountabilities of the chief knowledge officer[Download PDF]
A Human Peformance Approach to Knowledge Management Andersen Consulting defines knowledge management as "the systematic process of achieving[Download PDF]
A Message from the Front: Implementing a Knowledge-Based Organization The Office of Training and Education redesigned its organization to include a chief knowledge officer in[Download PDF]
Assuming the Role of CLO in a Hospital Setting Performance improvement occurred through infusion of knowledge at the process level to benefit patient[Download PDF]
Dismantling and Rebuilding Learning Processes This case study describes the approach to organizational learning at Plante & Moran, which Fortune[Download PDF]
From Leadership to Learning Changing the role of director of training to chief learning officer sent an initial signal to the colleagues of[Download PDF]
Leading Through Strategic Conversations This case study describes how a professional network evolved and computer technology facilitated its[Download PDF]
Leveraging Core Competencies to Provide Continuous Learning Solutions Science Applications International Corporation (SAIC) is a technically rich and diversified science[Download PDF]
From Leadership to Learning