Process Mapping the Three P's: Planning Policies, Procedures and Programming Change As public sector institutions grapple with the challenges associated with cost containment, streamlined[Download PDF]
Evaluating Leadership Training for Newly Appointed People Managers This case illustrates the difficulty in evaluating a program that was not originally designed to contribute[Download PDF]
A Survey of Supervisors' and Managers' Perceptions of HRD Training Effectiveness In industrial training, a major evaluation issue is whether training is transferred back to the job. [Download PDF]
An Evolution of Evaluation of Training and Education Duke Energy Corporation is a growing energy services company based in
Caterpillar University Dashboard: Measuring-and Maximizing-the Business Value of Learning Caterpillar recently established a corporate university to achieve the vision of becoming a true continual[Download PDF]
Evaluating an Organization Development Program Organization development programs are among the most difficult HRD programs to evaluate. The[Download PDF]
From Puzzles to Problems: Assessing the Value of Education in a Business Context With Concept Mapping and Pattern Matching Determining the value of an investment in education is a critical issue in business today. Perhaps equally[Download PDF]
Getting Results with Interpersonal Skills Training Because of the soft nature of the programs, interpersonal skills training is a particular challenge when[Download PDF]
How Much is Performance Improvement Really Worth? This return-on-investment (ROI) impact study was conducted on a sales training program, one element in[Download PDF]