Change Basics

A single reference source for understanding, leading, and managing the change process to skillfully translate vision into results.

Time Management Training

Defines the elements of effective time management and provides a blueprint for improving organizational skills and increasing productivity.

Coaching Basics

Hone your coaching skills with techniques to successfully integrate coaching into your daily practice as a training professional.

Project Management Training

Sharpen participants project management skills for increased productivity, better organization, and greater job satisfaction.

Customer Service Training

Develop knowledgeable, responsive customer relations specialists to improve customer satisfaction and raise the bar for service excellence.

New Employee Orientation Training

Welcome new employees with an enjoyable, informative, and memorable orientation program.

Leading Change Training

Empower others to initiate change and facilitate organizational growth by providing tools for confident, effective change management.

Decision-Making Training

This class in a box workbook and its associated website provide all the ready-to-use tools you need to develop a high-impact, professional workshop in the art and science of decision making.

Leadership Development Basics

An examination of desirable traits and competencies of leaders for the creation of effective leadership development programs.

The Learning & Development Book (A Content Express eBook)

Written for the experienced professional who lacks time and is juggling many responsibilities, but who yearns to be more effective with their professional development programs, The L&D Book provides simple ideas and concepts which illustrate best practices for improving learning and development teaching skills.