Telling Ain’t Training, 2nd Edition (A Content Express eBook)

Chockfull of myth-busting research and ready-to-use tools, and delivered in a lighthearted and entertaining style, the updated, expanded, and enhanced second edition of Telling Aint Training sets new standards for the training industry.

Training the Trainer 101

Strengthen learning by getting the most out of your newfound presenters.

The Learning & Development Book (A Content Express eBook)

Written for the experienced professional who lacks time and is juggling many responsibilities, but who yearns to be more effective with their professional development programs, The L&D Book provides simple ideas and concepts which illustrate best practices for improving learning and development teaching skills.

The Reluctant Trainer

There are many time-tested strategies to help subject matter experts...

How Can We Train You Today?

For customer service training to make meaningful strides, trainees must first walk...

Leadership Training (A Content Express eBook)

Deliver robust leadership training programs to create strong organizational leadership and assess individual leadership potential.

10 Steps to Successful Project Management (A Content Express eBook)

A crash course for effectively planning and managing timely, organized projects.

Customer Service Training (A Content Express eBook)

Develop knowledgeable, responsive customer relations specialists to improve customer satisfaction and raise the bar for service excellence.

Training Games: Simple and Effective Techniques to Engage and Motivate Learners (A Content Express eBook)

Eleven classroom-tested games that can be mixed, matched, and modified for any training objective.