From Supervisor to Team Manager

This case presents an interior view of how a traditional supervisor was transformed into a team leader. It describes the "agony behind the success" that we often don't get to hear. Supervisors experiencing this transition may recognize the stages of change, the critical training, and the insights into the new team leader role, as well as barriers that must be overcome. This case will provide useful landmarks for supervisors embarking on this journey. This case study reflects the opinions and experiences of Allen Ferguson as he made the successful transition from a traditional supervisor to a team manager. [Download PDF]