Success Factors in Technology Training
Experienced trainers with Logical operations, a pioneering computer
training film, conducted a three-phase research project over
several years to identify reasons for significant differences in
levels of transfer among their participants. First, they identified
eight factors that distinguished participants with high levels of
transfer from those with low levels. They then confirmed these
findings among colleagues in the computer training community.
Finally, they studied a pilot transfer support intervention with a
group of trainees and their managers and found dramatic increases
in transfer levels over those expected based on earlier research.