How training participants initially react to a training
intervention can product important data to demonstrate value to the
organization. This issue explains why measuring participant
reaction is important and shows you how to establish evaluation
criteria, create data collection tools, collect the data, analyze
and report the data, communicate results, and plan improvements. A
case study of a level one evaluation at First Union Nation Bank is
included to demonstrate Level 1s value. [PDF download
version]
Author: Jack Phillips
Product SKU: 759813 ISBN: 978-1-56286-235-0
Pages: 16 pages Publisher: ASTD Press
Format: pdf