Capturing and using all the knowledge and expertise in an
organization is the ultimate goal for performance professionals.
This Infoline offers a great starting point for your journey
by defining knowledge management and posing key questions to help
you identify the intellectual capital you need manage. It
introduces the new roles, opportunities, and the baseline
technology need to begin this daunting task. Key sidebars include
an organizational analysis for knowledge management, 12 ways to
measure intellectual capital, a planning worksheet, and a listing
of competencies to manage knowledge. [PDF download version]
Author: Amy Newman
Product SKU: 759903 ISBN: 978-1-56286-241-1
Pages: 16 pages Publisher: ASTD Press
Format: pdf