TRANSFORMATION DELIVERED
For Generations of leaders at the United States Postal Service, success meant meeting service goals and making budget. Especially since daily, USPS delivers mail to more than 142 million homes, serves seven million customers in 38,000 post offices, and manages 86 million pounds of mail traveling through processing centers.
Four years ago, USPS Postmaster General and CEO John E. “Jack” Potter introduced the USPS Transformation Plan.The plan set new expectations around customer focus, the quality of the work environment, and market competitiveness in addition to ambitious budget and service goals.
To lead authentically through change and transition, leaders must move from understanding and managing the structure of change to connecting to the emotions and experience of transition. As a starting point for developing that kind of leadership, the Center for Creative Leadership and USPS developed the Leading People Through Transformation program.
This five-day program is for USPS top executives. The goal of the course is to give the participants an experience that pushes them to rethink their approach to change leadership within the context of the USPS Transformation Plan.
List Price: $10.00
Member Price: $0.00