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GRACE at Work

Relationship development is the singlemost critical success element for any leadership model. Leaders who develop powerful, purposeful, and productive relationships with their employees are more likely to inspire greater productivity, career growth, innovation, and overall employee performance. Managers and leaders who excel at employee developmentbuilding relationships realize dramatic improvement in performance and productivity. An employer-employee relationship based on mutual benefit and commitment will have a positive impact on the companys bottom line. Powerful relationships are based on goodwill and a mutual commitment to shared purpose that provides affirmation, inspiration, and personal transformation. These relationships emerge only through the presence and practice of five key components: goodwill, results, authenticity, connectivity, and empowerment (GRACE). GRACE-ful leadership occurs when all five GRACE components work together to create that purposeful, powerful, and productive relationship that reflects a capacity to create value and to recover quickly from mistakes. If any one of these components is missing or exists in insufficient quantity, there is no GRACE. Leading with GRACE encourages people to learn new things and to express themselves in a safe environment. GRACE encourages commitment, not compliance, because GRACE assumes that development and high performance occur most effectively in the context of a purposeful relationship. Without GRACE, what remains is a series of transactional interactions that neither satisfy nor inspire.

Product Code: 76060347E