LEVELING THE LEVELS
In the past, the word training conjured up visions of a room with students and an instructor. Variety came from the number of students and the configuration of the seating. Now, meet the fresh, new face of the field: technology-enabled learning.
Technology is making its way everywhere, even into the unlikeliest of locations, such as the dugouts of America’s favorite pastime. Sitting on the bench between innings at a baseball game, pitchers can review video podcasts for the batters due up in the next inning. In Germany, corporate executives are able to train their English oration skills with a Boston-based presentation coach—all via podcasts, chats, and email.
As technology changes the how, when, and where of learning, traditional methods of learning evaluation are proving to be archaic. The popular standard—Donald Kirkpatrick’s four-level method of reaction, knowledge, behavior, and results—is losing its resonance as technology closes the chasm between learning and work.
It is time to move forward, using this moment and these technologies to rethink the ways we plan and measure learning.
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