PERFORMANCE MANAGEMENT LACKS CONSISTENCY
Organizations should recognize that there is no simple step they can take to create an effective performance management process. However, recent research shows that there are a number of key practices that—when used together—can greatly improve the effectiveness of a performance management program. The overwhelming sentiment is that current performance management practices just aren’t very good. When asked whether the performance management process contributes to individual performance, only 8 percent of survey respondents said that their process contributes in a significant way and that few improvements would be required in the future. In the eyes of many employees, the value just isn’t there and the process simply lacks consistency. The majority of respondents—70 percent—indicated that the perceived value of their performance management process varies among employees, departments, and managers.
Research indicates that there are several well-defined steps that can make performance management an effective process in any organization.
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