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THINKING OUTSIDE THE EVALUATION BOX
February 1999 -- Proving training's no easy task. There's
return-on-investment, employee retention, employee development, job
performance, performance improvement, customer satisfaction,
bottom-line results, and lots more to consider. Many people talk
about training's payoff and the implications for training
departments, but, overall, we're evaluating training the same way
we have for years.
Product Code:
76990218E
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