The Future of Learning and Work
What will the workforce look like in 2020? Will communication
between staff and supervisors be conducted entirely online? Will
trainers exist at all? Who will be managing the office?
Several prominent thinkersNoel Tichy, Howard Gardner, Tom Rath,
Malcolm Gladwell, Mark Penn, and Tim Ferrissgave their insights on
the makeup of the future workforce, the importance of learning in
hiring and retention, and the importance of coaching in future
Learning will be an absolutely critical element of organizations
ability to attract and retain top talent in two ways, says Tamara
J. Erickson, president of the Concours Institute. The opportunity
to learn is the number 1 factor todays younger workers are using to
select a company.
Companies that can offer a broad-based learning program have a
serious recruiting edge over firms with less robust learning
programs. Offering challenging assignments is a critical element of
retention. A rich learning environment will be important, not only
to young workers, but also to older workers seeking opportunities
to refocus their careers in new directions.