Recipe for Change

Fostering an employee culture that is flexible and adaptable, alert to new circumstances, able to shift gears, skilled in team building, and capable of cross-disciplinary communication is challenging for any organization. Federal agencies, in particular, face the prospect of broadening missions and added duties with fewer staff and tighter budgets.

The U.S. Geological Survey (USGS) established a national leadership program as a critical feature of its strategic planning process.

Walden Consulting has used 360-degree feedback to evaluate the USGS Leadership Program for seven of the last nine years since the leadership program was introduced. Its observations take into account both participant and co-worker perspectives, and offer many lessons in culture change, leadership opportunities, and program evaluation.

Building 360-degree evaluations into learning modules as well as developing co-worker self-assessments into those processes gives the organization crucial information it cannot obtain through other venues.