List Price: $49.95
Member Price: $39.95
Quantity:

Customer Service Training (A Content Express eBook)

For any organization that wants to raise the bar for service excellence, this book provides practical, hands-on guidance to help you quickly develop guidance to help you quickly develop customer service training. Dozens of field-tested exercises, games, activities, icebreakers, and assessment instruments help you teach employees the importance of customer service and improve their performance.

Product Code: 710209


Click here to view the license agreement.

You may also be interested in...

10 Steps to Successful Customer Service

10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers maintain focus on creating satisfied, loyal customers.

List Price: $19.95
Member Price: $17.95

10 Steps to Successful Customer Service (A Content Express eBook)

10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers maintain focus on creating satisfied, loyal customers.

List Price: $19.95
Member Price: $17.95