ASTD Learning System Module 8: Managing Organizational Knowledge
Understanding and comprehension of the foundational elements of knowledge management (KM) for the WLP professional is the focus of this module. KM involves the effective capture, use, and reuse of organizational knowledge to benefit the organization and individuals; it is especially through technology that the use of new and shared knowledge enables improvement. Awareness of the historical perspectives and best practices of KM; primary business processes, drivers, and analysis; information architecture and database management; systems analysis and design; after action review methodology; and how these elements help the WLP practitioner prepare learning goals and plans is required. In addition, acquaintance with the various KM tools and technologies that are available, including knowledge mapping, need to be considered.
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