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Strategies for Implementing a Successful Training Program

How does one transform an outdated training program to an award-winning program—specifically, a program that received a first-place finish in ASTD’s 2011 BEST Awards—in just seven years? That is the story of Jiffy Lube University (JLU), Jiffy Lube International’s state-of-the-art training and proficiency testing program that helps ensure that Jiffy Lube service center technicians are equipped with the skills to provide quality service to customers and their vehicles.

Product Code: 76120838


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