Mastering the Art of Feedback

Giving feedback, especially negative feedback, is one of the most difficult duties of a manager or supervisor. This Infoline describes the process of giving and receiving feedback and shows you how to improve these skills. The issue offers a feedback effectiveness self-assessment, a feedback readiness assessment, and an 8-step process for developing and enhancing your feedback delivery skills.

Authors: Holly DeForest, Pamela Largent, and Mary Steinberg

Product SKU: 250308                              ISBN: 978-1-56286-356-2

Pages:  16 pages                                    Publisher: ASTD Press

Format: Booklet