Giving feedback, especially negative feedback, is one of the most
difficult duties of a manager or supervisor. This Infoline
describes the process of giving and receiving feedback and shows
you how to improve these skills. The issue offers a feedback
effectiveness self-assessment, a feedback readiness assessment, and
an 8-step process for developing and enhancing your feedback
delivery skills.
Authors: Holly DeForest, Pamela Largent, and Mary Steinberg
Product SKU: 250308 ISBN: 978-1-56286-356-2
Pages: 16 pages Publisher: ASTD Press
Format: Booklet