Proposing any performance or training solutions requires rigorous
analysis based on data, not speculation. Conducting a front-end
analysisa process for determining why a perceived performance gap
exists and how to close the gapenables workplace learning and
performance professionals to find successful solutions. This
Infoline describes how to carry out the two distinct
analysis processes that go into a front-end analysis: a gap (or
performance) analysis and root cause analysis. The first process
determines if a performance problem exists. The second process
identifies the true root cause of the issue. Helpful sidebars
explain the analysis sequence, when to conduct a gap analysis, how
to define performance gaps without bias, and factors that influence
performance. In addition, the job aid provides a checklist of
questions for a training needs analysis.
Author: Maren Franklin
Product SKU: 250603 ISBN: 978-1-56286-427-9
Pages: 16 pages Publisher: ASTD Press
Pub Date: March 2006 Format: Booklet