Performance management relies on good coaching and feedback. This issue covers both the coaching process and how to provide feedback that encourages the learning process. You will find clear definitions of what constitutes coaching and detailed explanation of the skills and behaviors needed for successful coaching. In addition, the various roles of a coach are discussed as well as how to deliver both positive and negative feedback.
Editor: Barbara Darraugh
Product SKU: 259006 ISBN: 978-1-56286-172-8
Pages: 16 pages Publisher: ASTD Press
Format: Booklet