The State of Sales Training, 2012 (PDF)

The State of Sales Training, 2012 is an analytical study that provides insight into sales training efforts within various organizations. By looking at various components of sales training, such as performance, efforts, and expenditures, this report offers members of the sales training community valuable data that will allow them to tailor their programs to help staff reach their full potential.

Telling Ain’t Training, 2nd Edition (A Content Express eBook)

Chockfull of myth-busting research and ready-to-use tools, and delivered in a lighthearted and entertaining style, the updated, expanded, and enhanced second edition of Telling Aint Training sets new standards for the training industry.

Talent Management Practices and Opportunities

Talent management has become a top priority for organizations and will continue to increase in[PDF download]

The Impact of Leadership Development Programs (PDF)

ASTD/ICFs The Impact of Leadership Development Programs report provides executives with meaningful insight into how they can measure the effectiveness and value of their leadership development programs with organizational success.

World-Class Selling: New Sales Competencies (A Content Express eBook)

A data-driven guide for developing a high-performing sales team and driving results. --[eBook Download Version]

The Manager's Communication Toolbox (Content Express ebook)

Every manager should excel in their ability to communicate with employees in order to increase employee engagement, productivity, and retention. Strengthen your skills and become a better manager today!

Communication Skills Training (A Content Express eBook)

A comprehensive training program for improving interpersonal relationships, teaching negotiation skills, resolving conflict, and strengthening assertiveness.

Coaching Up and Down the Generations (A Content Express eBook)

Get ingenious tips for creating formal and informal coaching situations, developing opportunities to build relationships, and helping people of all generations become catalytic coaches and engaged performers.

Making the Financial Case for Performance Improvement (PDF Download)

To get stakeholder buy-in for our performance improvement initiatives, we need to know enough about finance to speak knowledgeably about our function’s impact on the numbers. This Infoline will help you understand the four major areas of finance (revenue, assets, expenses, and liabilities); financial reporting; how to measure profitability; and how to apply financial measures to training and performance improvement programs.