Telling Ain't Training, 2nd Edition

Chockfull of myth-busting research and ready-to-use tools, and delivered in a lighthearted and entertaining style, the updated, expanded, and enhanced second edition of Telling Aint Training sets new standards for the training industry.

The Self-Aware Leader: A Proven Model for Reinventing Yourself

The Self-Aware Leader is a unique approach on how to become a more effective leader by increasing self-awareness in four pillars of leadership. By integrating the concepts of reinvention, servant leadership, and business transformation into a single framework that has been validated in research, The Self-Aware Leader emphasizes taking a calculated approach to change rather than merely reacting to change.

The Manager's Communication Toolbox

Every manager should excel in their ability to communicate with employees in order to increase employee engagement, productivity, and retention. Strengthen your skills and become a better manager today!

Coaching up and Down the Generations

Get ingenious tips for creating formal and informal coaching situations, developing opportunities to build relationships, and helping people of all generations become catalytic coaches and engaged performers.

10 Steps to Successful Project Management

A crash course for effectively planning and managing timely, organized projects.

Rapid Retooling: Developing World-Class Organizations in a Rapidly Changing World

Rapid Retooling explains that organizational change is a cyclical process, and shows readers how to constantly and rapidly adapt—or “retool”—themselves, their employees, and their organization.

From Average to Awesome: Lessons for Living an Extraordinary Life

Reveals how anyone can break free from self-limiting behaviors and realize his or her full potential.

10 Steps to Successful Business Writing

A blueprint for clear, concise, impactful writing in 10 easy-to-follow steps.

Lead with Your Customer: Transform Culture and Brand into World-Class Excellence

Provides a step-by-step model for aligning your organizations brand and culture with your customer service practices to drive meaningful business results.