The Manager's Communication Toolbox

Every manager should excel in their ability to communicate with employees in order to increase employee engagement, productivity, and retention. Strengthen your skills and become a better manager today!

The ASTD Management Development Handbook

The ASTD Management Development Handbook is a powerful and useful collection of writing covering many aspects of management in today’s business climate.

90 Days 90 Ways: Onboard Young Professionals to Peak Performance

Are you responsible for bringing recently-hired employees on board and up to speed within your organization? If you are a manager, trainer, corporate coach, or human resources executive in charge of developing the new hires in your company, 90 Days 90 Ways: Onboard Young Professionals to Peak Performance provides you with the knowledge and tools required to grow these recruits into engaged, confident team members during the course of the standard three-month probationary period. With a strong focus on working with younger professionals, 90 Days 90 Ways offers specific, actionable strategies and corresponding techniques for ensuring that the new hires under your guidance are integrated quickly, completely, and successfully into your business.

Time Management Training

Defines the elements of effective time management and provides a blueprint for improving organizational skills and increasing productivity.

Coaching Employee Engagement Training

Coaching Employee Engagement Training is written for managers and other leaders who, regardless of their level of experience, wish to facilitate and support the development of truly engaged employees within their organization. Utilizing clear, focused suggestions on improving employee coaching skills, Coaching Employee Engagement Training focuses on the fundamentals of successful employee coaching, and delivers powerful, pragmatic lessons within an easy-to-use, highly efficient workbook format. With its comprehensive approach to teaching employee coaching, Coaching Employee Engagement Training is a valuable resource for everyone interested in creating a more engaged workplace environment.

Diversity Training

Diversity training to promote tolerance, increase employee satisfaction, and create a positive work environment for all.

Recruiting and Retaining Call Center Employees (In Action Case Study Series)

What's your strategy to remain competitive? Trainers realize that recruiting the right people with the right...

Managing Incompetence: An Innovative Approach for Dealing with People

Managing Incompetence is a practical and effective title on how to deal with all those seemingly ‘incompetent’ people on your staff.  

An Organizational Guide to Telecommuting: Setting Up and Running a Successful Telecommuter Program

As the internet expands, technology costs decline, and rush-hour commutes get longer, you can guide...