The Impact of Leadership Development Programs: Executive Summary

A free executive summary of ASTD/ICFs The Impact of Leadership Development Programs that provides executives with meaningful insight into how they can measure the effectiveness and value of their leadership development programs with organizational success.

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Lead with Your Customer: Transform Culture and Brand into World-Class Excellence

Provides a step-by-step model for aligning your organizations brand and culture with your customer service practices to drive meaningful business results.

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10 Steps to Successful Strategic Planning

Create a dynamic strategic plan, central to your organizations ability to make critical business decisions, with this step-by-step walk through the strategic planning process.

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The Manager's Communication Toolbox

Every manager should excel in their ability to communicate with employees in order to increase employee engagement, productivity, and retention. Strengthen your skills and become a better manager today!

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The Value of Evaluation (PDF Download)

ASTDs Value of Evaluation report explores the complex issue of learning evaluation, the techniques being used, barriers to effective implementation, and strategic use of learning metrics.

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10 Steps to Successful Virtual Presentations

Whether youre presenting training exercises, team meetings or a sales pitch, you can present like a pro, deal with technological glitches, appear calm under pressure, and deliver value-packed virtual presentations.

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Rapid Retooling: Developing World-Class Organizations in a Rapidly Changing World

Rapid Retooling explains that organizational change is a cyclical process, and shows readers how to constantly and rapidly adapt—or “retool”—themselves, their employees, and their organization.

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The State of Sales Training, 2012 Whitepaper

The State of Sales Training, 2012 Whitepaper is derived from the full report of the same name, and based on a study conducted by ASTD. The purpose of this report is to provide insights into sales training efforts within various organizations.

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Frontline Leaders (PDF)

Frontline Leaders: Developing Tomorrow’s Executives provides insight on current training and development practices that are aimed at frontline leaders, and what organizations need to offer to help these new leaders succeed.

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10 Steps to Successful Training

A unique, results-driven guide to fast, practical training design and delivery.

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