Essentials of Survey Design
Online Program - From 7/17/2014 12:00:00 PM to 7/31/2014 1:30:00 PM
Discover the techniques for designing and using the right tools for your specific survey needs.  Learn about what considerations to keep in mind when developing survey questions. Acquire best practices for administering your survey, including communication tips for supporting high response rates.


List Price: $750.00
Member Price: $395.00

Lead with Your Customer: Transform Culture and Brand into World-Class Excellence (A Content Express eBook)

Provides a step-by-step model for aligning your organizations brand and culture with your customer service practices to drive meaningful business results.


List Price: $24.95
Member Price: $21.95

Essentials of Emotional Intelligence for Improved Decision Making
Online Program - From 7/15/2014 9:00:00 AM to 7/29/2014 10:30:00 AM
This workshop will introduce and enhance your understanding of Emotional Intelligence (EQ) your ability to identify and manage your own emotions and those of others so that you and your team can make better decisions. Youll gain a better understanding of how others react to stress, and learn strategies for how to best react to problems caused by stress.


List Price: $750.00
Member Price: $395.00

Financial Intelligence Unlocks Career Growth

Financial intelligence is something that must be learned by learning professionals for career success.


List Price: $10.00
Member Price: $0.00

Managing Learning Programs Certificate
Chicago, IL - From 7/21/2014 8:30:00 AM to 7/23/2014 4:30:00 PM
New managers will learn to execute their organization's strategy by providing leadership and developing human capital.


List Price: $1,850.00
Member Price: $1,495.00

Organizational Competencies Analysis (An Infoline Job Aid)

Find out if your organizations core competencies are of real value or if they need to be reassessed. Rate[PDF Download]


List Price: $5.99
Member Price: $4.99

Be a Better Manager

This Infoline acts as a supplement to formal learning programs offered in organizations by helping readers identify areas for improvement and teaching how to plan for development. [PDF Download]


List Price: $24.95
Member Price: $19.95

Building an Innovative Organization: The Role of Training & Development (PDF)

ASTD Research, in collaboration with subject matter expert Claude Legrand, examine innovation in organizations exclusively from the point of view of T&D in the report Building an Innovative Organization: The Role of Training and Development. Nearly all respondents to the survey (98 percent), strongly agree or agree that innovation is important for the future success of their organization.


List Price: $499.99
Member Price: $199.99

Conduct a Focus Group: A Checklist (An Infoline Job Aid)

Use this checklist to plan, conduct, and follow up with a focus group. [PDF Download]


List Price: $5.99
Member Price: $4.99

Consulting Skills Certificate (Online)
Online Program - From 6/9/2014 1:00:00 PM to 7/14/2014 3:00:00 PM
Discover the behaviors and processes for effective internal consulting. Learn to help your organization establish goals to achieve its desired outcomes, and guide your clients through a consultative process.


List Price: $1,550.00
Member Price: $1,195.00