Essentials of Survey Design
Online Program - From 7/17/2014 12:00:00 PM to 7/31/2014 1:30:00 PM
Discover the techniques for designing and using the right tools for your specific survey needs.  Learn about what considerations to keep in mind when developing survey questions. Acquire best practices for administering your survey, including communication tips for supporting high response rates.


List Price: $750.00
Member Price: $395.00

Lead with Your Customer: Transform Culture and Brand into World-Class Excellence (A Content Express eBook)

Provides a step-by-step model for aligning your organizations brand and culture with your customer service practices to drive meaningful business results.


List Price: $24.95
Member Price: $21.95

Strategic Planning 101

This Infoline offers a simple, straightforward look at strategic planning and strategic thinking, and helps develop practical approaches to bring the disciplines of both into your everyday work. [PDF Download]


List Price: $24.95
Member Price: $19.95

Are You a Meeting Menace or Master?

Many leaders don't prepare the content or themselves emotionally for meetings.


List Price: $10.00
Member Price: $0.00

Be a Better Manager

This Infoline acts as a supplement to formal learning programs offered in organizations by helping readers identify areas for improvement and teaching how to plan for development. [PDF Download]


List Price: $24.95
Member Price: $19.95

Essentials of Emotional Intelligence for Improved Decision Making
Online Program - From 7/15/2014 9:00:00 AM to 7/29/2014 10:30:00 AM
This workshop will introduce and enhance your understanding of Emotional Intelligence (EQ) your ability to identify and manage your own emotions and those of others so that you and your team can make better decisions. Youll gain a better understanding of how others react to stress, and learn strategies for how to best react to problems caused by stress.


List Price: $750.00
Member Price: $395.00

Keep Learning Mission Critical: How to Communicate the Value of Learning in Difficult Economic Times

Do you need to make your learning function more efficient and effective? Have you linked learning to the strategic...


List Price: $0.00

Leaders often shun advice from staff

Study finds that bosses seldom ask for advice from their employees.


List Price: $10.00
Member Price: $0.00

Organizational Competencies Analysis (An Infoline Job Aid)

Find out if your organizations core competencies are of real value or if they need to be reassessed. Rate[PDF Download]


List Price: $5.99
Member Price: $4.99

Talent Management Practices and Opportunities

Talent management has become a top priority for organizations and will continue to increase in[PDF download]


List Price: $499.00
Member Price: $199.00